+91-11-41058259

TERMS AND POLICIES

Greetings from Makemyorders.com(MMO ONLINE RETAIL PRIVATE LIMITED), the Terms and Policies applied on Makemyorders and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions. While retrieving to the Makemyorders site you agreed with the terms and the policies stated on Terms and policies, if you are not agree with these terms and policies then you shall not be using this website. The site is registered in the name of Makemyorders.com and all the rights are reserved under the CIN no. U74999DL2016PTC300614. Every buyer and seller are informed to regularly check the terms and policies to stay updated, our Site reserves the right, to change, modify, add, or remove portions of these Terms and Policies of use at any time period, changes can be done at any time without any prior information, changes will be done for the betterment of the site only. All the terms and policies stated on the site are only be taken into consideration prior to these terms and policies no other issue would be taken into deliberation. All the content used and live on the website belongs to the Makemyorders or their vendors.

There are some criteria that need to be considered before using the website like user should be mentally fit, the user should not be a minor (Below the age group of 18 cannot access the website) the minor can only shop in the guidance of their parents or under the supervision of their guardians. We allow our users a non-transferable and revocable license to use the Site for anytime period. No editing or any posting is allowed by the third party. The contents and product shown on the website are being listed by the vendors and not by us, listing and showing the products live is for providing information of the products mainly.

RETURN POLICIES OF MAKEMYORDERS.COM

Whatever products purchased by the customers can only be returned within 15 days only, otherwise the products cannot be returned or any refund would be provided. The products shown on the website can slightly vary from the actual product. However, for some products, the sale is a final sale, and the merchant does not accept any return. Some healthcare products, customized products, products like undergarments, lingerie, swimsuits etc. and perishables including flowers, edible products cannot be returned due to health & hygiene reasons.

We will also not be able to accept the return if product

  1. Is used/worn or altered
  2. Exhibits physical damage to the box or to the product
  3. Is returned without original packaging and accessories
  4. Serial Number is tampered.

 

We may collect various information if you seek to place an order for a product from the Site.

We collect, process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We will use the information to provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time. We might permit your name and address on to a third party in order to make delivery of the product to the customer and in case of sellers we may permit the address to the courier companies for the pickup of the orders. The phone number may be used for notifications regarding order status and announcements of latest deals and campaigns.

Cookies

It is not necessary to accept cookies to visit our website. However, if you would like to place an order or add an item to your shopping basket, you will need to set your browser to accept cookies so you can use the shopping basket and checkout functions.

What are Cookies?

Cookies and flash cookies are small files that are saved on your data carrier which store specific information about your preferred settings and any other data that our system needs when interacting with your browser. There are two different kinds of cookies: session cookies, which are deleted the moment you quit your browser; and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or, in some cases, permanently. Cookies help us tailor our website to suit you and to reflect your tastes and your browsing habits. They also allow us to save any information you have entered so you don’t have to enter it all again the next time you visit.

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us by mail at info@makemyorders.com or MMO ONLINE RETAIL PRIVATE LIMITED, S-1 2ND FLOOR GREEN PARK EXTENSION, OPP. CANARA BANK, NEW DELHI, South Delhi, Delhi, India, 110016.